Our CSR approach

A committed company

Located in Amboise, in the heart of the Loire Valley, a UNESCO World Heritage site, CITERNEO is the French specialist and world leader in the flexible tank market. We must therefore be exemplary, and we are actively and sustainably committed to meeting tomorrow's challenges.

 

Our CSR commitments, based on our core values (Safety, Performance, Innovation and Quality), are built around six strategic levers points. These levers guide our daily actions and reinforce our responsibility to our employees, our customers, and the community.




CITERNEO's CSR values

Governance

Corporate Social Responsibility (CSR) is an essential component of CITERNEO's strategy. It is based on identifying our stakeholders and taking their expectations into account. We also have an internal and external communication plan to promote our initiatives and raise awareness among all our employees and partners. We thus encourage constructive exchanges that promote cross-functional collaboration on a daily basis and place CITERNEO's strategy within a corporate dynamic that encourages motivation and the achievement of defined performance targets.

CITERNEO has implemented rigorous and structured internal processes, enabling us to obtain and renew several labels and certifications recognized in France and internationally, such as ISO 9001, QB09, DWA, and the Origine France Garantie certification. These distinctions guarantee our customers reliable, high-quality products, while committing CITERNEO to a process of continuous improvement.

Quality of life at work

We firmly believe that a positive dynamic within the company is fundamental to the viability and growth of any commercial structure. Optimal quality of life at work (QLW) is a powerful driver of internal motivation and commitment, which are essential for stimulating individual and collective innovation.

For CITERNEO, QWL is an essential lever that enables us to progress and take on new challenges every day. To realize this vision, we have implemented targeted actions focused on safety and well-being, dialogue and conviviality, gender equality, youth employment and integration, and access to work for people with disabilities.

These initiatives reflect our commitment to creating a fulfilling work environment that strengthens the cohesion and performance of our teams, while actively contributing to our Corporate Social Responsibility (CSR) strategy. By integrating these principles into our daily lives, we are positioning CITERNEO as a responsible and innovative company, ready to take on the challenges of tomorrow.

Environmental performance

At CITERNEO, protecting the environment is a priority. We design all our products with the aim of minimizing our environmental impact and meeting our customers' challenges. Concrete actions are implemented within our activities and encouraged among our employees, such as reducing waste, reusing materials internally, and choosing not to use water in our manufacturing processes.

Since September 2022, we have invested in a new production site that is firmly focused on the future. This site has been built to strict environmental standards, with preference given to local companies and recycled materials, including, for example, asphalt composed of 40% recycled materials. Our new factory is equipped with green technologies such as LEDs, motion detectors, 1,000 m² of solar panels, electric car charging stations, and a biodiversity area. By aligning our infrastructure with the principles of ecological transition, our goal is to achieve energy independence and actively contribute to the preservation of our environment.

Commitment to our region

Aware of the importance of promoting our heritage and our region, we manufacture all of our products at our production site in Amboise, in the Indre-et-Loire department (37). This decision reflects our commitment to actively contributing to local economic development and job creation in France, as evidenced by our “French Fab” and “Origine France Garantie” labels.

In addition to this regional commitment, we are strengthening our local impact through various initiatives:

  • Promotion of the local economy: We systematically favor purchasing from local suppliers, thereby promoting the economic vitality of our region while reducing our environmental impact.

  • Eco-friendly actions: We implement various actions to promote the environment and sustainability, such as recycling and composting our waste, thereby helping to preserve our local ecosystem.

  • Commitment to associations: We are active members and contributors to several local associations such as the Chamber of Commerce and Industry (CCI), the Groupement des Entreprises Industrielles de l'Agglomération d'Amboise (GEIDA), and MEDEF Touraine. This collaboration aims to stimulate the development of the employment pool and strengthen ties within our community.

En accord avec nos valeurs fondamentales, nous sommes également ouverts à soutenir des initiatives humanitaires au-delà de nos frontières territoriales, que ce soit par des dons financiers ou de nos produits, démontrant ainsi notre engagement envers un monde meilleur et plus solidaire. En savoir plus sur nos engagements.

Quality and innovation

Customer satisfaction is more than a priority; it is part of our DNA. We therefore pay particular attention to meeting the individual needs of each of our customers. Our sales team is specially trained to offer a responsive and personalized service, ensuring that our customers receive the tailored experience they expect.

Our relentless pursuit of innovation is reflected in our Research and Development department and our dynamic Design Office, which is equipped with an integrated laboratory. These departments work closely together to regularly design and develop new products. Thanks to this innovative approach, we are able to offer specific equipment that meets our customers' needs, such as our technical fabric combined with exclusive EXOM+ technology or the DÉSHERBACHE, which demonstrate our commitment to quality and efficiency.

Economic performance

CITERNEO is the global leader in the flexible tank market. Our financial stability allows us to invest in modernizing our production facilities in order to:

  • Improve working conditions: We are committed to providing our employees with a safe, comfortable, and healthy working environment.

  • Create jobs: We actively contribute to the creation of local jobs, thereby supporting the economic vitality of our region.

  • Support our evolution and accelerate our development: We invest in innovative technologies and sustainable practices to ensure our long-term competitiveness and promote our growth.

  • Maintain a competitive price/quality ratio: We are committed to offering our customers excellent value for money, competing with our competitors while adhering to the highest standards of quality and sustainability.